Privacy Policy – Autex Consulting
At Autex Consulting, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, schedule an appointment, or use our services.
By accessing or using our website, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our website and services.
1. Information We Collect
We may collect the following types of information:
Name
Phone number
Email address
Information you provide when contacting us
Appointment details.
When you visit our website, we automatically collect limited technical information, including:
IP address
Browser type and version
Time zone settings
Device type (desktop, tablet, mobile)
Pages viewed and interaction with our website
Cookies and similar technologies (see Section 7)
If you subscribe to newsletters, participate in surveys, or complete forms, we may collect additional voluntary data such as your preferences, location, or service interests.
2.How We Use Your Information
We use the information collected for the following purposes:
To confirm, manage, and communicate about your appointments.
To respond to inquiries and customer service requests.
To improve our website and optimize user experience.
To send service updates, reminders, or optional newsletters (if you opt in).
To comply with legal obligations or resolve disputes.
We do not sell, rent, or trade your personal information to third parties.
3.Data Sharing and Disclosure
We may share your personal information only in the following limited circumstances:
Service Providers: With trusted third-party vendors (e.g., email or hosting providers) who assist us in operating our website and services.
Legal Compliance: When required by law, subpoena, court order, or governmental request.
Business Protection: To protect the rights, safety, or property of Autex, our users, or others, including fraud prevention and risk management.
We do not receive commissions, payments, or incentives from dealerships, lenders, or third parties in exchange for your information.
4. Data Security
We implement reasonable technical, administrative, and physical safeguards to protect your information against unauthorized access, loss, misuse, or alteration.
However, no method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
6. Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you.
Request corrections to inaccurate or incomplete information.
Request deletion of your data (“right to be forgotten”).
Object to or restrict certain types of processing.
Request a copy of your data in a portable format.
To exercise any of these rights, please contact us at info@autexconsulting.com.
7.Cookies and Tracking Technologies
Our website uses cookies to improve user experience and track website usage.
Essential Cookies: Required for website operation (cannot be disabled).
Analytical/Performance Cookies: Help us understand how visitors use our site.
Preference Cookies: Store your settings and choices.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.
8.Third-Party Links
Our website may contain links to third-party websites. Autex is not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any personal information.
9.Children’s Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that information has been collected from a minor, we will delete it promptly.
10.International Data Transfers
If you access our website from outside the United States, please note that your information may be transferred to and stored in the U.S., where data protection laws may differ from those in your jurisdiction.
11.Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website after such changes constitutes acceptance of the updated policy.
